Shipping policy

Shipping Policy for MyCustomHoliday.com

Thank you for choosing MyCustomHoliday.com for your personalized holiday gifts. Please review our shipping policy to understand how we process and deliver your orders.

1. Order Processing:
- Once you place an order, please allow [2] business days for order processing. Customized items may require additional processing time.

2. Shipping Methods:
- We offer standard and expedited shipping options. Shipping costs and estimated delivery times are provided at the checkout. Please note that delivery times may vary based on your location.

3. Shipment Confirmation:
- Once your order is shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your delivery.

4. Shipping Destinations:
- We currently ship within the US but may be able to provide service to your location. If your location is not listed, please contact us before placing an order to inquire about shipping possibilities.

5. International Shipping:
- For international orders, additional customs and import duties may apply. These charges are the responsibility of the recipient. Customs policies vary by country; please check with your local customs office for more information.

6. Delays and Exceptions:
- While we make every effort to deliver your order on time, unforeseen circumstances such as weather conditions or carrier delays may impact delivery times. We appreciate your understanding in such situations.

7. Address Accuracy:
- Please ensure that your shipping address is accurate and complete to avoid delivery issues. MyCustomHoliday.com is not responsible for orders lost or delayed due to inaccurate shipping information.

8. Order Tracking:
- Track your order using the provided tracking number in your shipment confirmation email or by logging into your MyCustomHoliday.com account.

9. Order Changes:
- Changes to shipping addresses or delivery instructions must be communicated to our customer service team within [X] hours of placing your order. We cannot guarantee modifications after this timeframe.

10. Contact Us:
- If you have any questions or concerns about your order or our shipping policy, please contact us at [mycustomholiday@gmail.com].

Thank you for choosing MyCustomHoliday.com. We are dedicated to delivering your personalized holiday gifts with care and precision.

*This Shipping Policy was last updated on 1/22